“The Best Customer Service”
and here's why...
We care about you and hope you will agree this is not your ordinary e-commerce site. We built a fun site with lots of warmth and atmosphere. This atmosphere is what we want reflected in our relationship with you.
Questions? Please use our contact form.
You may also call 1-800-398-6004.
Hours: Monday thru Friday, 8am to 5pm EST
The Hammock Company, LLC was founded in 2001 in Winterville, North Carolina, a small town next to Greenville, North Carolina, the hammock capital of the world. We have served over 100,000 satisfied customers through the years and are thrilled to have you on our site.
The Hammock Company's Mission is:
- To offer and always keep in stock, the widest selection of quality hammocks, hammock swings, hammock chairs and relaxation accessories you can find in one place.
- To ship every order the very same day.
- To provide unbeatable customer service; our uncommonly friendly sales staff has a hands-on knowledge of all the products we sell.
If you are not satisfied with an item, see our Return Policy for more information.
If you would like to exchange your item but the color or material is not exactly what you thought, we can exchange your item. Simply send it back to us at your expense and we will send you another one and charge/credit you the difference in price. We will not charge you shipping for a replacement.
Privacy Statement
The Hammock Company keeps your information private and secure at all time. We do not share information with third parties. All order information and email correspondence will remain strictly confidential. The Hammock Company - a team you can count on to deliver peace of mind, security and relaxation!
Comments and Suggestions
Please let us know what you like and don't like about our site, our products, our crew or anything else about the time you spend with us. We want to make you happy so if you see anything that you think needs improvement, let us know.
